Privacy Policy

1. The Scope

1.1 This policy explains what types of Personal Data the Company collects from individuals, how that data is processed, when it may be shared with third parties, and the measures taken to keep it secure.

1.2 This Policy covers information that relates to an identified or identifiable natural person. A natural person is considered identifiable if they can be identified directly, or indirectly through additional information that we hold or can reasonably access.

1.3 In this Policy, "processing" refers to any activity that involves collecting or using Personal Data. This includes handling, organising, and storing Personal Data.

1.4 Our services are meant for a general audience and are not intended for anyone under 18 years of age. We do not knowingly collect or request information from anyone below the age of 18, and we do not knowingly permit such individuals to use our services. If we become aware that we have received information relating to a child, we will delete it as promptly as possible.

2. What Personal Data Do We Have on You

2.1 When you use the service and its channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data.

2.2 In some cases, we also collect your Personal Data by reviewing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not required to provide Us with any Personal Data. However, in some cases, if you choose not to share certain Personal Data, We may be unable to provide the Services, or users may not be able to access the website.

4. What Personal Data We Collect

4.2 The information you collect does not constitute personal information and cannot be used to identify you.

4.3 Personal Data we collect from you: any personal information you choose to provide to Us when you connect to a third-party online trading platform through Us.

4.4 Personal information you share directly with third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes set out in this section, in line with the applicable legal basis.

5.3 For further details about the processing carried out to protect legitimate interests, please contact us by email.

5.4 Below is a list of the reasons and legal bases on which we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address information services, and user experience analytics providers.

6.2 You may also ask us to share specific Personal Data relating to you with third-party trading platforms. In such cases, we will provide the Personal Data you have given to Us to those third-party trading platforms. Any use of your Personal Data by them will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with its affiliated entities or business partners. This enables the Company to access the resources it needs to improve and further develop the products and services it offers to its customers.

6.4 Where necessary to protect the rights of third parties or safeguard assets, the Company may share Personal Data with relevant regulatory, local, or other authorised authorities.

6.5 We may also disclose your Personal Data to prospective investors or buyers, or to lenders of the Company or any other company within the group, if a relevant transaction is being considered or carried out (including the transfer or sale of assets owned by the Company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency process involving the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 We may use third-party services, including providers that display advertising on our website and companies that handle analytics. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They help us understand your preferences and browsing behaviour so we can improve your experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are temporarily stored on your device and remain active only for a limited time, until you close your browser. Other cookies are persistent cookies. Persistent cookies stay on your device for a period after your browser is closed. They help the Website recognise you as a returning user and allow you to access the website more easily when you come back.

7.5 However, please note that if this occurs, some or all features and functions of the Website may not work as expected.

Online Tracking Notice: This service currently does not support Do Not Track signals.

8. Retention of Personal Data

8.1 The Company will keep your Personal Data only for as long as needed to fulfil the purpose for which it is processed, as set out in this Policy, or for any longer period allowed under applicable law, regulations, policies, or relevant orders.

8.2 We may share your information with third-party trading platforms for a period of 12 months. If you provide your consent, we will continue sharing your data for a further 12 months.

8.3 We review the Personal Data we retain on a regular basis to ensure it is no longer required.

9. International Transfers

9.1 Your personal information may be transferred to other countries, which means your personal data may be shared with entities in another jurisdiction or with international organisations. The Company takes all necessary measures to protect the Personal Data you provide and to ensure that users can exercise their rights and have access to effective legal remedies.

9.3 The Company may provide details of the security measures it uses to protect your Personal Data when it is transferred to third countries or international organisations. To request this information, please email: support@lahore-fundmere.com

10. Security of Personal Data

10.1 We have put suitable organisational and technical safeguards in place to protect Personal Data. These measures are designed to prevent the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that your Personal Data will remain completely secure at all times, nor can we warrant that its protection will be free from errors. We also accept no liability for any indirect, incidental, or consequential loss or damage resulting from the use or disclosure of Personal Data. This includes, but is not limited to, any disclosure of Personal Data caused by transmission errors, unauthorised access by third parties, or any other circumstances beyond our reasonable control.

10.3 If we are legally required to do so, or due to other circumstances outside our control, we may have to share your Personal Data with third parties, including public authorities. In such cases, we are unable to control how those third parties protect the security of your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the safety of any Personal Data you send to Us online.

11. Hyperlinks to Third Party Websites

11.1 The website may contain links to third-party websites and applications. These websites and applications are not operated or supervised by the Company. We are not responsible for how such websites or applications collect or process Personal Data. This Policy does not apply to any actions taken on or through those websites or applications.

11.2 Before visiting any third-party websites or using their apps, we recommend that you review their privacy policies carefully. We also advise you to consider this before sharing any Personal Data with them.

12. Modifications to This Policy

12.1 We may update this Policy at any time. If any changes are made, we will inform you by publishing the revised Policy on our website.

12.2 In addition, if we make any material changes to this Policy, we will make reasonable efforts to notify you through the channels we consider appropriate and will also post a notice on our website.

12.3 Unless stated otherwise, any changes will take effect once the revised Policy has been published.

13. Your Rights

13.1 You have the right to ask us to confirm the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data that we no longer need. You may also request that we limit the way your personal information is processed.

13.2 If you are residing in the EEA, please refer to this page. These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, you may email us at the address below.

13.3 Access rights The Company may verify whether your Personal Data is being processed. If it is, you have the right to access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be provided in electronic form. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request could adversely affect another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can be fulfilled.

13.4 Right to rectification The Company may correct any inaccurate Personal Data. You also have the right to request the correction of any incomplete Personal Data relating to you, taking into account the purpose for which the data is being processed.

13.5 Right to Erasure This right may apply in the following circumstances: (a) the Personal Data are no longer needed for the purpose for which they were collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object at any time, for reasons relating to your particular situation, to the processing of your Personal Data where such processing is based on legitimate interests pursued by Us or a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation binding on the company. This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under applicable law; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the Personal Data may only be retained with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another individual, or where required for reasons of substantial public interest under applicable law.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to receive the Personal Data you have provided to the Company and to review it. You may also request that your Personal Data be transferred directly by the Company to another controller, where this is technically possible. Exercising your right to data portability does not affect your rights under the right to erasure. This right does not override the rights or freedoms of any other person.

13.8 Right to challenge You may object at any time to the processing of your Personal Data where it is carried out on the basis of the legitimate interests of the Company or a third party. This right also applies to profiling where it is based on such legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue with that processing unless you show that your rights, freedoms, or interests take precedence, or that the processing is necessary for the establishment, exercise, or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of your Personal Data.

13.9 Right to refuse consent You may withdraw your consent for Us to process your Personal Data at any time. This will not affect the legality of any processing carried out on the basis of your consent before it was withdrawn. You also have the right to file a complaint with the relevant supervisory authority. Where applicable, you may submit a complaint to a supervisory authority established to protect individuals’ fundamental rights in connection with the processing of Personal Data. Applicable laws and regulations may restrict certain rights relating to your Personal Data, as set out in this section 13.

13.10 We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two additional months, depending on the nature of your request and the volume of requests received. If an extension applies, we will inform you within one month of receiving your request and explain the reasons for the delay.

13.11 Provided this does not conflict with the provisions of section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. However, if the request is unfounded or excessive, especially where it is repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have any reasonable doubt about the identity of the person who submitted your request, we may ask the individual making the request to provide suitable proof of identity.